Introduction
A computer operator performs simple and routine tasks to carry out different functions and operations in an
organization. The major responsibilities includes typing of documents, creating letters and memos, sending and
receiving emails, maintain accounting data, and maintaining backups.
The National Vocational & Technical Training Commission (NAVTTC) has developed a national qualification
entitled, “National Vocational Certificate Level-2 in Information Technology (Computer Operator)”. Relevant industry
and employers were consulted in the design and validation processes in order to come up with a national
qualification that fulfills the requirements of the sector in general and the occupation in particular.
This Teaching and Learning Material (TLM) is developed based on competency standards and curriculum of the
Computer Operator national qualification. It carries a learning volume of 80 credits and includes eight learning
modules which are as under:
Module 1: Maintain Computer System
Module 2: Prepare Word Documents
Module 3: Prepare Spreadsheets
Module 4: Prepare Presentation
Module 5: Prepare In-page documents
Module 6: Manage e-mail / internet
Module 7: Manage Information System
Module 8: Identify and peruse new business opportunities in the field of Computer (ICT)
This TLM provides support for more effective training and productive learning. Each of the learning modules
contains learning outcomes and information regarding learning elements in the form of knowledge, skills and
attitudes. At the end of every learning module are Frequently Asked Questions (FAQs) and Test Yourself which will
help learners in self-assessment before proceeding to modular or final assessment.


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